What can a customer do once they open an invoice sent via Xero?

When a customer opens an invoice sent via Xero, they have the ability to click "Pay now" if a payment service has been set up. This functionality allows customers to conveniently complete their payment directly through the invoice, streamlining the payment process and enhancing overall customer experience. By integrating payment services like credit card processing or direct bank transfers, Xero simplifies the transaction between the customer and the business, eliminating the need for manual payment arrangements.

The ability to pay directly from the invoice is reflective of modern accounting practices that prioritize efficiency and ease for customers, making it a crucial feature that aligns with businesses' goals of increasing cash flow and reducing payment delays.