What is necessary to troubleshoot issues encountered during the import process?

To effectively troubleshoot issues during the import process, reviewing the import summary for error messages is essential. The import summary provides specific details about any problems encountered, such as fields that did not meet validation criteria or data that was incorrectly formatted. By examining this summary, users can identify the root cause of the errors, allowing them to make necessary adjustments to the data or format before attempting the import again. This approach not only saves time but also enhances the likelihood of a successful import on subsequent attempts.

While re-uploading the template immediately might seem like a quick fix, it does not address the underlying issues, leading to repeated failures. Ignoring the rest of the items based on successful entries would not be effective, as unresolved errors can impact the integrity of the imported data. Contacting customer support can be a last resort but often delays the resolution process, especially when the user could resolve issues independently by analyzing the import summary.