What should you do to keep the client record information up to date?

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Keeping client record information up to date is essential for maintaining accurate records and ensuring effective communication with clients. The best practice is to edit the client details as necessary. This allows you to make timely updates reflecting any changes in the client's information, such as their address, contact details, or other relevant data.

Updating client records helps in managing interactions and servicing clients more efficiently, as up-to-date information enables better decision-making and personalized communication. It also minimizes the risk of miscommunication or errors caused by outdated information, which can be particularly detrimental in accounting and financial management services.

Other actions, such as deleting the client record or leaving it unchanged, do not address the need for current information and could compromise service quality. Notifying Xero support for updates is unnecessary when you have the capability to make changes directly in your client records. Thus, taking proactive measures to edit and maintain current client information is the most effective strategy.

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